How not to communicate

As you know, I’ve been emailing my ISP recently to find out why my connection drops every evening to around 500k. Following every email I’ve sent since January, I have received this automatic response (ISP name removed, for now…): Hi, Thanks for emailing us. Our Broadband team have received your email and will get back […]

Puplog: “plog?”

People tend to make the mistake of giving the puppy attention for making noise in the crate. When you do this, you confirm the puppy’s instinct that being alone is death (it would be, in the wild), and that calling for help will bring someone. – I realise that a single post a few weeks […]